Description
The Customer First Award recognizes an individual who continuously raises customer service to new standards of excellence and is a role model for others in customer service.
Requirements
Individual
Criteria
| Criterion | Weight |
|---|---|
| 1. Describe how you consistently exceed customer expectations in your role. | 20.0% |
| 2. Explain how you demonstrate professionalism, empathy, and a positive attitude when interacting with customers. | 20.0% |
| 3. How do you gather and use customer feedback to improve service quality? | 20.0% |
| 4. In what ways do you serve as a role model for customer service within your organization or community? | 20.0% |
| 5. Add any additional comments in support of your nomination. Upload any supporting documents | 20.0% |